Terms of service

Terms of Service

Effective Date: [DATE]

Welcome to ShopCart24. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility and Account Terms

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, complete, and up-to-date information when placing orders or creating an account.
You are responsible for all activities that occur under your account.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors or inaccuracies at any time.
Payment must be successfully completed before an order is processed unless Cash on Delivery (COD) is available and selected.
We use trusted third-party payment providers to process transactions securely.

3. Product Descriptions

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
Actual product colors or appearance may vary slightly due to screen settings or manufacturing updates.
We do not guarantee that all product information is completely error-free.
If a product is materially different from its description, your rights will be governed by our Return & Refund Policy.

4. Order Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Incomplete or inaccurate customer information
If your order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.
Orders are generally processed within [BUSINESS 5 - 10 DAYS].
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Risk of loss and ownership of products passes to you upon successful delivery.

6. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.
Please review that policy for eligibility, timelines, refund procedures, exchanges, and non-returnable items.
We reserve the right to refuse returns that do not comply with our stated policy.

7. Prohibited Uses

You agree not to use our website to:

Violate any applicable law or regulation.
Engage in fraudulent or deceptive activities.
Attempt unauthorized access to our systems or customer data.
Upload malicious software, viruses, or harmful code.
Interfere with the security or operation of the website.
Infringe the intellectual property rights of any third party.
Use automated tools or bots to scrape, copy, or misuse website content without authorization.

8. Intellectual Property

All website content, including logos, branding, text, graphics, images, product listings, and designs, is the property of ShopCart24 or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

ShopCart24 shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the applicable order.
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or courier disruptions.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable Indian consumer protection laws.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

The latest version will always be available on our website, and continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in India, unless otherwise required by applicable law.